REFUND & REPLACE

We take great pride in all the designs we create, and curate. However,we completely understand if there are reasons that the product needs
to be returned.
             
            Our return policy is listed in detail here: 
The order amount will be credited to you within 10-days from the day
of initiating the refund. In case of returns, the refund will be initiated
once the returned product is reviewed and inspected by our team.
If a Product is returned under our Return Policy, the value of such
product, as originally paid by you will be refunded to you. Refund will
be processed based on the mode of payment and Urban Kursi or the
approved payment gateway will credit your refunds directly into your
debit/credit card or online account.
Any customised Order placed online or offline is non-refundable, the
amount paid will only be refunded or replaced if there are any
manufacturing defects, damaged in the product delivered. Customer
needs to write back to sale@urbankursi.com with real images within
24-48 hours for such queries.
If you opted for Cash on Delivery, the order amount will be credited to
your bank account via NEFT.